Community Service Leader

3 days ago

Rockhampton, Queensland, Australia beBeeAgedCare Full time
Care Manager Role

Leading a team of Care Coordinators, you will facilitate high-quality service provision while ensuring that contract and service eligibility expectations are met across existing and new in-home Aged Care services across the Rockhampton region.

This is a Permanent Full Time position located in Rockhampton for a strong leader to provide stability and support to their team, encouraging growth and fostering a positive culture.

Key Responsibilities:
  • Manage programs ensuring compliance with legislation, standards, contracts and internal policies.
  • Lead and develop Care Coordinators, fostering partnerships with the extended Aged Care teams.
  • Align program services with budgets, business plans, client needs and rostering requirements.
  • Develop systems for effective program management and ensure quality per legislation and funding standards.
  • Conduct audits, manage risks, liaise on high needs clients, and promote continuous improvement.
  • Handle escalations and complaints, advise on state-wide program status, and support team development and growth.
Requirements:
  • Leadership experience within community services.
  • Understanding of local in-home Aged Care funding streams and legislation.
  • Business development and networking skills.
  • Experience working in dynamic, high-volume environments.
  • Ability to facilitate change management and create positive team culture.
  • Qualifications in Human services or similar.
  • Strong time management, multitasking, prioritising and organisational skills.
Benefits:
  • Thorough induction program.
  • Career pathways across a national organisation.
  • Attractive remuneration package with a monthly rostered day off.
  • Up to $15,900 of your annual salary tax-free through Salary Packaging.
  • Access to Fitness Passport benefits.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants.

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