Career Opportunities in International Education

2 weeks ago

Canberra, ACT, Australia beBeeCustomerService Full time $60,000 - $80,000

Unlock Your Potential in a Dynamic Role

 

The Sales Support and Customer Service Officer plays a pivotal role in delivering exceptional customer experiences, providing administrative support to teams, and fostering a seamless environment for students. This position is ideal for individuals seeking a challenging and rewarding career in international education.

 

Key Responsibilities:

  • Prepare and submit accurate documentation in a timely manner.
  • Provide dedicated support to IELTS customers and teams.
  • Collaborate with marketing and broader teams to organize events.
  • Manage student files through the established filing system, maintaining and updating IDP and institutional information materials.
  • Create a positive workplace environment, promoting warmth, professionalism, and adherence to processes and policies.

 

Requirements:

  • Completed Bachelor's degree or equivalent.
  • Previous working experience in Australia or the international education industry.
  • Demonstrated customer service orientation.
  • Strong communication skills (oral and written).
  • Proficiency in Microsoft Office, particularly Word, PowerPoint, and Excel.
  • High degree of motivation, initiative, and flexibility.
  • Ability to remain calm under pressure.

 

Benefits:

  • Opportunities for professional growth and development.
  • Dynamic and inclusive work environment.
  • Cultural diversity and recognition of individual perspectives.

 

We are committed to creating a workplace that encourages teamwork, innovation, and collaboration. Our employees enjoy a satisfying balance of work and personal life, reflecting our dedication to their well-being and success.

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