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Area Service Manager
2 months ago
Job Title: Area Service Manager
Job Summary:
The Area Service Manager will oversee the operations of a portfolio of Out of School Hours (OOSH) services within a region. This role requires a strong leader who can coach and support a team of OOSH Nominated Supervisors to provide high-quality education and care to children.
Key Responsibilities:
- Lead and manage a team of OOSH Nominated Supervisors to ensure high-quality service provision
- Work in partnership with the Quality Assurance and Staffing teams to ensure compliance with regulatory requirements
- Develop and implement operational plans to achieve business objectives
- Monitor and report on key performance indicators (KPIs) to inform business decisions
- Collaborate with stakeholders to ensure effective communication and service delivery
- Manage complex situations, including matters of escalation
- Ensure compliance with WHS legislation and Diocesan policies
Requirements:
- Minimum 5 years' experience in a supervisory/management position in the childcare sector or similar
- Proven ability in administrative procedure, curriculum development, parent and community liaison, staff professional development and training
- Understanding and working knowledge of WHS legislation
- Proven ability in the development and set up of new OOSH services
- Prior experience and demonstrated understanding of auditing OOSH services to ensure they are meeting all quality areas to a high standard
- Proven ability to manage a large team in high-quality service provision
- Ability to manage complex situations, including matters of escalation
- Be willing to accept the role of Nominated Supervisor under the Children (Education and Care Services National Law Application) Bill 2010 and Education and Care Services National Regulations
- Demonstrated ability to successfully support the Early Years Learning Framework and My Time Our Place curriculum for School Aged Children
- Previous experience in successfully managing the financial performance of OOSH services
- Willingness to travel to multiple locations across regional areas of the Diocese
Qualifications:
- Diploma in Children's Services or Degree in Early Childhood Teaching as identified by Australian Children's Education and Care Authority or business-related qualification or demonstrated professional experience
- Current First Aid Certificate, Anaphylaxis and Asthma Management
- DEC approved child protection training certificate
- Current Working with Children Check (WWCC)
- Current Class C Driver's Licence
- National Criminal History check clearance
