
Operational Risk Management Professional
2 weeks ago
At Capricorn, we're dedicated to supporting our Members with solutions that truly matter. Our strong foundation in the automotive and machinery aftermarket industry enables us to provide a unique value proposition.
Job DescriptionAs an Operational Risk Specialist, you'll play a key role in strengthening our risk culture and governance frameworks. You'll work closely with Business stakeholders, Line 2 Risk and Legal teams to:
- Assess operational risks across the business through timely triage, data analysis, and interpretation, resulting in clear and concise reporting to management of current and emerging trends.
- Ensure all incidents and issues are raised in a timely manner, action plans address root cause, and progress is tracking to due dates.
- Implement and interpret new policies and procedures for business stakeholders.
- Review and update relevant policies and procedures and test operational practices to ensure alignment with existing frameworks and guidance.
- Develop, test, and report on operational controls, key risk indicators, and quality assurance tests; working with stakeholders to develop action plans and uplift processes to drive resilience, efficiency, and compliance by design.
- Oversee complaints processes, ensuring appropriate follow-up and action, and accuracy and completeness of system reporting.
- Coordinate and complete the Risk Control Self-Assessment and business continuity plan processes.
- Validate front-line training requirements to ensure they are fit for purpose.
We're looking for someone who can apply practical risk and control principles and has exceptional communication skills to translate complex concepts into actionable guidance. The ideal candidate should have sharp analytical thinking and attention to detail to spot risks and opportunities, as well as a proactive approach to problem-solving.
- At least 5 years of experience in Financial Services, ideally with 3+ years in risk, compliance, or corporate governance.
- Experience in insurance or related sectors is highly desirable.
A tertiary qualification in Compliance, Business, Commerce, Finance, or Law is essential. Knowledge of ISO 31000 Risk Management is highly desirable, and insurance-related qualifications are a bonus.
Why Work with Us?- Flexible work arrangements to suit your needs.
- Ongoing development opportunities to help you grow professionally.
- Paid parental leave to support life's important moments.
- A range of social events to keep you connected with colleagues.
- A positive work environment with great coffee and sweeping city views.
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