Senior Restoration Management Specialist

1 week ago

Melbourne, Victoria, Australia beBeeProject Full time $65,000 - $75,000
Water Mitigation Project Manager Job Description

As a Water Mitigation Project Manager, you will lead water damage restoration projects with technical precision, stakeholder collaboration, and business impact.

Key Responsibilities:

  • Conduct thorough damage assessments and develop comprehensive scopes that capture all necessary work.
  • Coordinate complex logistics, including asbestos testing for pre-1978 buildings, specialized trade work, and licensed plumbing.
  • Use tools like Moisture Mapper, photographs to ensure flawless documentation.

Stakeholder Collaboration: Build trust with property owners by clearly explaining timelines and processes during high-stress situations.

  • Negotiate with insurance adjusters to secure approval for comprehensive scopes, often expanding projects from mitigation to content management to reconstructions.
  • Sequence trades efficiently to meet deadlines while balancing 5-10 stakeholders per project.

Business Impact: Drive project profitability through accurate scoping and cost justification.

  • Maintain high customer satisfaction despite project disruptions.
  • Strengthen our reputation through consistent, high-quality execution.

Requirements:

  • 3+ years in water mitigation/restoration project management.
  • IICRC WRT certification (required); ASD and Mold certifications.
  • Proficiency with proper documentation of the scope of loss, Moisture Mapper, and DocuSketch.
  • Knowledge of wall, floor, and ceiling assemblies to avoid costly mistakes.

Critical Thinking: Proven ability to analyze complex structural damage and develop remediation plans under tight deadlines.

  • Experience managing multi-week projects with multiple stakeholders.
  • Track record of defending scopes to insurance adjusters.

Communication & Sales: Ability to explain technical details to non-technical audiences (e.g., property owners).

  • Consultative selling skills to expand project scopes to what is needed to repair the property to its previous condition prior to the loss.
  • Documentation that withstands adjuster scrutiny.

Professional Qualities:

  • Resilience to handle constructive feedback from industry veterans.
  • Commitment to continuous learning in a fast-evolving field.
  • Willingness to work extended hours during emergencies.

Benefits:

  • Competitive pay
  • Comprehensive benefits
  • Professional development opportunities
  • Meaningful work
  • Career growth

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