Retail Centre Leader

6 days ago

Sydney, New South Wales, Australia inchcape Full time

Retail Centre Manager

Inchcape is seeking an exceptional retail leader to drive success at our Artarmon Dealership. As our next Retail Centre Manager, you'll lead, coach, and inspire the Customer Experience team to deliver outstanding customer journeys while achieving sales and P&L targets.

You will:

  • Drive P&L performance and meet KPIs.
  • Oversee the customer journey, ensuring flexible and seamless vehicle delivery.
  • Work with Stock Control to meet inventory and customer demands.
  • Lead F&I performance, compliance, and finance support.
  • Ensure site operations are smooth, safe, and compliant with HSE and OEM standards.
  • Recruit, onboard, and develop your team for high engagement and performance.
  • Maintain legally compliant practices and retail processes.

What You'll Bring:

  • Proven management experience in a sales environment, with a track record in P&L.
  • Success in leading and developing teams to achieve customer satisfaction and performance goals.
  • Strong communication and multitasking skills.
  • A focus on delivering excellent customer service and attention to detail.
  • Leadership skills with a passion for team development and upholding company values.
  • Automotive industry experience and F&I knowledge (desirable).
  • Familiarity with Salesforce or similar CRM (desirable).
  • Valid driver's license and availability to work Saturdays.

Why Choose Us?

  • Ongoing professional development and career growth opportunities.
  • Supportive, positive team environment.
  • Additional leave days, including Wellbeing and Volunteering Leave.
  • Access to our employee benefits program, including vehicle discounts and more.

Be Part of Our Journey:

Inchcape is a global organisation with a shared passion for delivering exceptional customer experiences. As our next Retail Centre Manager, you'll play a critical role in driving success and shaping the future of our business.

Apply Now:

Apply now and take the first step in your journey with Inchcape. We look forward to hearing from you.

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