Technical Support Specialist

11 hours ago

Australia beBeeTechnical Full time $65,000 - $80,000

Job Title: Technical Support Specialist

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Job Description: We are a growing company that values our employees and clients. We pride ourselves on being a great place to work with a dynamic culture, clear vision, and strong leadership.

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Responsibilities:

  • Provide remote service desk support for various environments with up to 500 users
  • Support a combination of servers, desktops, and applications within Microsoft Azure, AD, and M365 environments
  • Deliver support for Azure Entra, Hyper-V, and Citrix cloud infrastructure
  • Perform a wide variety of support across many technologies using automations and AI
  • Occasional onsite and project team work to deploy solutions for customers
  • Work with experienced solutions experts to maintain best practice environments

Required Skills and Qualifications:

  • Advanced understanding of end user support and Active Directory
  • Comprehensive knowledge of Windows Server, Azure, and Exchange
  • Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
  • Understanding of ticketing systems and customer service principles

Benefits:

  • Competitive salary and training package
  • Flexible working arrangements
  • Hybrid working environment
  • Opportunities for personal and professional development
  • Regular social events and a great team culture

Why Join Us?

We understand the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements. Our goal is to create a supportive and inclusive environment where you can thrive and grow in your career. We welcome applications from Neurodiverse candidates and strive to provide flexible options to showcase your skills.

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