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Technical Engineer Position
1 week ago
About Us
ENGINEERINGUK is committed to delivering high-quality software-defined video solutions for multiscreen content delivery. We are seeking a Technical Support Engineer to join our Global Technical Support Team.
This role requires a strong background in technical support, with experience working in enterprise-level technical/customer support. The successful candidate will be responsible for owning customer issues, investigating and resolving complex issues, and communicating with internal organizations.
Key Skills and Qualifications
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience.
- Experience working in enterprise-level technical/customer support.
- Knowledge of Linux operating systems, particularly networking and system administration.
- Experience with LAN configuration, Internet protocols, server applications, and related troubleshooting tools.
