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Medical Office Coordinator

2 months ago

Saint Leonards, Victoria, Australia Charterhouse Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at Charterhouse. As a Medical Secretary, you will provide administrative support to our medical professionals, ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Administrative Support: Provide comprehensive administrative support to medical professionals, including managing patient appointments, handling correspondence, and maintaining medical records.
  • Communication: Serve as the primary point of contact for patients and medical staff, ensuring clear and professional communication at all times.
  • Scheduling: Efficiently manage and prioritize a busy schedule of tasks, ensuring all deadlines are met and processes run smoothly.
  • Documentation: Prepare and process medical documentation, including patient records, billing information, invoicing, and other relevant paperwork.
  • Regulatory Compliance: Ensure all activities comply with healthcare regulations and confidentiality requirements.
  • Office Environment: Maintain an organized and welcoming office environment, including handling phone calls, emails, and patient inquiries.
  • Marketing Support: Promote the business and assist with ad hoc marketing duties.
Requirements
  • Experience: At least 2 years' experience in a medical secretary role, with experience in a managerial setting being beneficial.
  • Initiative: A go-getter who takes initiative and is eager to contribute positively to the team.
  • Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with patients and medical staff.
  • Technical Skills: Proficient use of medical practice software, such as Shexie Platinum.
  • Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Transportation: Must have a car and a clean driver's license to support various administrative tasks and travel between sites.
Qualifications
  • Experience: Previous experience as a Medical Secretary or in a similar administrative role within a medical setting.
  • Technical Skills: Proficiency in medical office software and tools.
  • Qualifications: Relevant qualifications or certifications in medical administration are advantageous.
  • Driver's License: Valid driver's license and access to a car.