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Sleep Apnea Specialist
3 weeks ago
CPAP Therapy Specialist
We are seeking an experienced professional to enhance our customer care and manage sleep apnea treatments for patients.
This role would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.
As a CPAP Therapy Specialist, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
Responsibilities- Initial point of contact for clients
- Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
- Offer guidance on CPAP equipment, setup and ongoing service requirements
- Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
- Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
- Collaborate with healthcare professionals and service providers
- Promote and upsell product range and services
- Maintain and sterilise clinic equipment
- Previous experience in retail, healthcare or sales environments
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Proficiency with Google Suite applications
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organisational and administrational skills
A world leader in gases, technologies and services for Industry and Health, we serve more than 3.8 million customers and patients worldwide.
We are committed to building a diverse and inclusive workplace that welcomes and considers applications from all qualified applicants.
We strongly believe a diverse organisation opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
We're committed to providing equal opportunity in employment and to complying with applicable laws prohibiting discrimination in all aspects of employment.