Financial Services Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $120,000

We are seeking a motivated and skilled professional to join our team as a Financial Services Specialist.

This role offers an excellent opportunity to make a lasting impact on the lives of customers by providing exceptional customer experiences, advising on appropriate financial products and services, and representing the company as a brand ambassador.

To be successful in this role, you will need:

  • A proven track record in delivering customer excellence from banking, sales, hospitality, or retail industries.
  • The desire to develop financial expertise and grow your career.
  • Ability to understand and provide solutions for individual customer needs.
  • Passion for delivering first-class customer service and making a difference.
  • Proven ability to multitask and strong attention to detail.

Becoming a part of our team means accessing tailored development opportunities, competitive pay, flexible work culture, and benefits including subsidised health cover, parental leave support, and wellness programs. You will also have the chance to participate in ongoing training and development plans to continually improve your skills and knowledge.

HSBC values diversity and inclusivity, fostering a continuous learning environment where everyone feels valued and supported. Applications from all individuals who share these values are encouraged.

Key Responsibilities:

  • Provide seamless customer experiences through expert advice on financial products and services.
  • Represent the company as a brand ambassador, liaising directly with customers.
  • Introduce and promote digital financial solutions to meet customer needs.
  • Contribute to fulfilling customer needs through financial products and services.
  • Effectively manage customer feedback and enquiries.

Requirements:

  • A Higher School Certificate or equivalent certification is preferred.

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