Sydney Metro Operations Manager
2 weeks ago
At Tomra, we're passionate about clean loop recycling. Our reverse vending technology enables the collection of used drink containers to ensure they have the best chance of being turned back into containers again.
We're proud to be collecting containers across Australia, with over 340 collection points in NSW. We also have state-of-the-art recycling centers in Queensland, Northern Territory, Western Australia, and Victoria.
This role reports directly to the NSW Network Manager and is responsible for overseeing the activities of cleaning contractors to ensure Tomra assets in the field are kept to a high standard of cleanliness and functionality at all times.
The successful candidate will be required to travel extensively throughout the region to oversee the training of contractors and staff and to ensure benchmarks for cleanliness, safety, and productivity are consistently achieved for Tomra assets in the field.
We're looking for an experienced operations professional who can drive performance through the management of people and technology to create agile and innovative solutions.
Key Responsibilities:
- Oversee the activities of cleaning contractors to ensure high standards of cleanliness and functionality
- Travel extensively throughout the region to train contractors and staff
- Ensure benchmarks for cleanliness, safety, and productivity are consistently achieved
- Manage relationships with site stakeholders to promote customer experience
- Analyze and improve operational processes and best practices
- Provide ongoing assistance, guidance, and coaching support to contractors and stakeholders
Requirements:
- Minimum 3 years of supervision or quality assurance experience in a similar role
- People management and development experience
- Strong focus on customer service and conflict management
- Excellent communication skills
- Ability to remain calm under pressure
Benefits:
- Competitive salary: $90,000 - $120,000 per annum
- Opportunity to work with a leading company in the recycling industry
- Chance to make a positive impact on the environment
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