Senior Client Advisor

2 weeks ago


Sydney, New South Wales, Australia Tiffany & Co Full time
About the Role

We are seeking a highly skilled and experienced Senior Client Advisor to join our team at Tiffany & Co. in Sydney. As a Senior Client Advisor, you will be responsible for delivering exceptional customer service, utilizing strategic selling and product expertise to drive sales and exceed individual targets.

Key Responsibilities
  • Develop and execute individual sales plans to achieve annual net sales targets
  • Provide personalized interactions with customers to cultivate strong relationships and drive repeat business
  • Assist customers with merchandise selections using consultative and strategic selling skills
  • Manage customer issues and complaints in a professional and timely manner
  • Support the store team to achieve sales and customer service goals
Requirements
  • Minimum two years retail experience, preferably in the jewelry industry
  • Previous expert selling experience and strong customer service ethics
  • Excellent communication and problem-solving skills
  • Strong computer skills, including Word, Excel, and CRM
  • Flexible working availability, including evenings, weekends, and public holidays
What We Offer
  • Generous salary and employee merchandise benefits
  • Opportunities for career growth and development
  • A dynamic and supportive team environment
  • Access to ongoing training and up-skilling opportunities
About Tiffany & Co.

Tiffany & Co. is one of the world's most recognizable luxury jewelry brands, known for its exquisite designs, innovative craftsmanship, and commitment to corporate sustainability. We are passionate about delivering exceptional customer experiences and creating lasting connections with our clients.


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