Senior Client Advisor

2 weeks ago

Sydney, New South Wales, Australia Tiffany & Co Full time
About the Role

We are seeking a highly skilled and experienced Senior Client Advisor to join our team at Tiffany & Co. in Sydney. As a Senior Client Advisor, you will be responsible for delivering exceptional customer service, utilizing strategic selling and product expertise to drive sales and exceed individual targets.

Key Responsibilities
  • Develop and execute individual sales plans to achieve annual net sales targets
  • Provide personalized interactions with customers to cultivate strong relationships and drive repeat business
  • Assist customers with merchandise selections using consultative and strategic selling skills
  • Manage customer issues and complaints in a professional and timely manner
  • Support the store team to achieve sales and customer service goals
Requirements
  • Minimum two years retail experience, preferably in the jewelry industry
  • Previous expert selling experience and strong customer service ethics
  • Demonstrable problem-solving ability and excellent communication skills
  • Strong computer skills, including Word, Excel, and CRM
  • Flexible working availability, including evenings, weekends, and public holidays
About Tiffany & Co.

Tiffany & Co. is one of the world's most recognizable luxury jewelry brands, synonymous with elegance, innovative design, and fine craftsmanship. We are committed to delivering exceptional customer experiences and creating a workplace that is passionate, kind, and professionally committed.

We expect our employees to deliver the Tiffany Experience to each and every client, and we recognize and reward excellence in service of this promise. If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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