Facilities Management Specialist

1 day ago

Brisbane, Queensland, Australia beBeeContract Full time $90,000 - $120,000
Facilities Management Contract Specialist

We're seeking an experienced Facilities Management (FM) contract specialist to oversee critical client relationships and service delivery excellence. In this key position, you'll be responsible for managing complex FM contracts, ensuring service levels are met, and optimizing operational performance while maintaining strong client partnerships.

Key Responsibilities:
  • Lead contract management activities including performance monitoring, compliance oversight, and financial management for assigned FM contracts
  • Build and maintain strong client relationships through regular communication, performance reviews, and strategic planning sessions
  • Oversee the work of facility management teams and service providers to ensure consistent delivery of high-quality services
  • Analyze contract performance data and prepare comprehensive reports for clients and internal stakeholders
  • Identify opportunities for service enhancements, cost savings, and process improvements across managed contracts
  • Manage contract renewals, amendments, and negotiations in collaboration with legal and commercial teams
  • Resolve escalated issues and conflicts promptly to maintain client satisfaction and contract compliance

Requirements:

  • 3+ years of experience in facilities management with at least 3 years in contract management
  • Strong understanding of facility services, contract structures, SLAs, and KPIs
  • Proven track record of successful client relationship management
  • Experience with financial management including budgeting, forecasting, and cost control
  • Excellent negotiation, conflict resolution, and problem-solving skills
  • Strong leadership abilities with experience managing teams and service providers

Benefits:

  • A supportive culture that prioritizes mental, physical and emotional health
  • Comprehensive benefits package that recognizes the impact of the workplace on well-being

About Us:

We're a global leader in helping clients envision where people will live, work, play, shop, and eat. We're committed to equal opportunity regardless of race, gender, age, sexual orientation or disability. We recognize the value of diverse perspectives and experiences.

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