Current jobs related to Front Office Representative - Mascot - Stamford Hotels & Resorts


  • Mascot, Australia Stamford Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and guest-focused Front Office Representative to join our dynamic team at Stamford Plaza Sydney Airport.Key ResponsibilitiesProvide exceptional service and ensure a seamless check-in and check-out process for guests.Offer a warm welcome to every guest and provide assistance with their queries.Prepare group...


  • Mascot, Australia Stamford Hotels and Resorts Full time

    Job Title: Guest Service AgentStamford Plaza Sydney Airport is a 5-star hotel located near the Sydney domestic airport, offering excellent service and accommodation to its guests. We are seeking a Guest Service Agent to join our dynamic Front Office Team.Key Responsibilities:Provide exceptional guest service and ensure a smooth check-in and check-out...


  • Mascot, Australia Stamford Hotels and Resorts Full time

    Job Title: Guest Service AgentStamford Plaza Sydney Airport is a 5-star hotel located near the Sydney domestic airport, offering excellent service and accommodation to its guests. We are seeking a Guest Service Agent to join our dynamic Front Office Team.Key Responsibilities:Provide exceptional guest service and ensure a smooth check-in and check-out...


  • Mascot, Australia Accor Full time

    Front Office Leadership TeamIbis Sydney Airport is seeking a dynamic and guest-focused Night Manager to join our Front Office Leadership team.Key Responsibilities:Lead and supervise night shifts, ensuring the safety, security, and seamless guest experience.Conduct thorough cross-checks and balance work completed during the day for all outlets on...

  • Front Office Manager

    5 months ago


    Mascot, Australia Accor Apartments & Realty Full time

    Mantra on Sydney Airport is conveniently located within a few minutes’ walk to the Sydney Domestic Terminal, only 4km from the international terminal, and a 30-minute taxi ride to Sydney CBD. The property offers its guests comfortable studio rooms, with an onsite restaurant and bar serving an all-day menu. When off the clock, why not explore the Southeast...

  • Night Manager

    3 weeks ago


    Mascot, Australia Accor Full time

    Accor's Ibis Sydney Airport is seeking a Night Manager to lead the Front Office Department's operational functions throughout the night.The successful candidate will be responsible for supervising night shifts, ensuring safety, security, and a seamless guest experience.Key responsibilities include:Leading and supervising night shiftsCross-checking and...

  • Front Office

    5 months ago


    Mascot, Australia The Branksome Hotel & Residences Full time

    The Branksome Hotel & Residences (TBHR), situated within walking distance of Mascot Station and the Domestic airport, provides luxury serviced apartments for short or long stay guests. At the TBHR we pride ourselves on professionalism and high levels of service. This is reflected in our above 4 ½ stars rating in Tripadvisor and Google review. CNBC has...

  • Front Office

    5 months ago


    Mascot, Australia The Branksome Hotel & Residences Full time

    The Branksome Hotel & Residences (TBHR), situated within walking distance of Mascot Station and the Domestic airport, provides luxury serviced apartments for short or long stay guests. At the TBHR we pride ourselves on professionalism and high levels of service. This is reflected in our above 4½ stars rating in Tripadvisor and Google review. CNBC has...


  • Mascot, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Travelodge Hotel Sydney Airport. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold...

  • Night Auditor

    3 weeks ago


    Mascot, Australia Stamford Hotels & Resorts Full time

    About Stamford Hotels and ResortsStamford Hotels and Resorts is a leading hospitality group with a portfolio of luxury hotels in Australia. We are committed to delivering exceptional guest experiences and fostering a culture of excellence among our employees.The RoleWe are seeking a skilled Night Auditor to join our Front Office team at Stamford Plaza Sydney...


  • Mascot, Australia Marriott International, Inc Full time

    **Job Number** 24151938 **Job Category** Rooms & Guest Services Operations **Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces...


  • Mascot, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24197858 **Job Category**Rooms & Guest Services Operations **Location**Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia, 2020 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces with...


  • Mascot, Australia Marriott International, Inc Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Moxy Hotels. As a key member of our front office crew, you will be responsible for providing exceptional guest experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Provide personalized service to guests,...


  • Mascot, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24192640 **Job Category**Rooms & Guest Services Operations **Location**Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia, 2020 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces with...


  • Mascot, Australia Stamford Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our dynamic Front Office Team at Stamford Plaza Sydney Airport.Key ResponsibilitiesProvide exceptional customer service and ensure a smooth check-in and check-out process for guests.Prepare group arrivals under the supervision of the senior receptionist.Handle foreign...


  • Mascot, Australia Stamford Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our dynamic Front Office Team at Stamford Plaza Sydney Airport.Key ResponsibilitiesProvide exceptional customer service and ensure a smooth check-in and check-out process for guests.Prepare group arrivals under the supervision of the senior receptionist.Handle foreign...


  • Mascot, Australia Stamford Hotels and Resorts Full time

    Role SummaryWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our dynamic Front Office Team at Stamford Plaza Sydney Airport. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesDeliver outstanding customer...


  • Mascot, Australia Marriott International, Inc Full time

    **Additional Information** Full-Time Position **Job Number** 24153829 **Job Category** Rooms & Guest Services Operations **Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Beware of the Moxy Crew - Moxy is all about...

  • Moxy Crew All Rounder

    5 months ago


    Mascot, Australia Marriott International, Inc Full time

    **Job Number** 23197137 **Job Category** Rooms & Guest Services Operations **Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal...

  • Moxy Crew All Rounder

    5 months ago


    Mascot, Australia Marriott International, Inc Full time

    **Job Number** 24068460 **Job Category** Rooms & Guest Services Operations **Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal...

Front Office Representative

2 months ago


Mascot, Australia Stamford Hotels & Resorts Full time

About the Role

We are seeking a highly skilled and enthusiastic Guest Service Agent to join our dynamic Front Office Team at Stamford Plaza Sydney Airport.

Key Responsibilities

  • Provide exceptional guest service and ensure a smooth check-in and check-out process.
  • Offer a warm welcome to every guest and provide assistance as needed.
  • Prepare group arrivals and handle foreign exchange transactions with accuracy.
  • Report any complaints or suspicious activities to the Assistant Manager or Assistant Front Office Manager.
  • Upsell hotel rooms and facilities to maximize revenue.
  • Manage car park charges and validations, ensuring all transactions are correct.
  • Process emails, faxes, and business centre requests as required.

Requirements

  • Previous hotel experience is highly desirable.
  • Proficiency in Microsoft Office programs is essential.
  • Knowledge of a reservations system, such as Opera, is an advantage.
  • Strong accuracy and attention to detail are required.
  • Ability to work under pressure and provide excellent customer service.
  • Exceptional organisational skills and the ability to follow tasks through to completion.
  • Ability to foster a positive team spirit and attitude.
  • Excellent problem-solving and researching skills.
  • Proactive and positive focus with a passion for hospitality and travel.

Benefits

  • Great employee discount on food and beverage at all Stamford Hotels & Resorts.
  • Dry cleaning for uniform.
  • Free duty meals and car parking.
  • Learning and development opportunities.