Customer Service Expert Wanted

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $85,000

Customer Service Expert Wanted

We're seeking an experienced Customer Service professional to provide exceptional phone and email support, sales, and assistance to domestic clients.

Key Responsibilities:
  • Deliver top-notch customer service, sales, and support via phone and email.
  • Maintain strong relationships with customers through proactive communication.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Meet or exceed sales targets by converting customer interactions into successful outcomes.
  • Build trust with customers through open and honest communication.

Requirements:

  • Proven experience in customer-facing roles or call centre environments is essential.
  • Demonstrated ability to handle multiple customer interactions simultaneously while maintaining a high level of professionalism.
  • Excellent verbal and written communication skills are crucial for success in this role.
  • Ability to work calmly under pressure and make sound decisions quickly.
  • Proficient in using CRM software and other productivity tools to manage customer data and tasks.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.

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