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Luxury Hotel Rooms Coordinator Opportunity
3 weeks ago
The Rooms Coordinator plays a pivotal role in the hotel's operation, ensuring seamless guest experiences and optimizing room management.
This is an exciting opportunity for a detail-oriented and communicative professional to join our team as a Rooms Coordinator.
Key Responsibilities:- Coordinate daily room assignments, balancing guest preferences with operational needs to maximize occupancy.
- Collaborate with Front Office, Guest Relations, and Reservations teams to manage VIPs, loyalty upgrades, and upsell opportunities.
- Work closely with Housekeeping to track room status, prioritize cleaning, and ensure timely check-ins.
- Monitor room availability and optimize occupancy by handling walk-ins and last-minute changes.
- Fulfill guest requests for connecting rooms, bed types, and amenities; manage room changes efficiently with minimal disruption.
- Prepare room assignments in advance, reviewing daily arrivals and prioritizing VIPs, loyalty members, and suite bookings.
- Handle emergency room relocations and maintenance-related reassignments, ensuring guest communication and alternative arrangements.
To be successful as a Rooms Coordinator, you will require:
- 2+ years of experience in a front office or coordinator role within the hospitality industry.
- Strong interpersonal and communication skills, with a commitment to delivering exceptional guest service.
- Proficiency in Opera Cloud.
- High attention to detail and strong organizational skills.
- Ability to problem-solve and think on your feet in a fast-paced environment.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
We offer a dynamic and supportive work environment, where you will have the opportunity to develop your skills and career.
As a Rooms Coordinator, you will be part of a high-performing team that is passionate about delivering exceptional guest experiences.
About UsWe are a luxury hotel committed to providing bold and creative approaches to service excellence. Our team is dedicated to delivering unforgettable experiences for our guests.
