
Student Record Administrator
3 days ago
This administrative support role is a key position within the Student Lifecycle team, providing day-to-day assistance to ensure all services are delivered efficiently.
The successful candidate will be responsible for maintaining accurate and up-to-date records, providing expert advice to staff and students, and supporting various teams across the division.
This is an excellent opportunity for someone who is highly organized, possesses exceptional communication skills, and has a passion for delivering high-quality administrative support.
Main Responsibilities:
- Maintaining undergraduate, postgraduate coursework, and non-award student academic records for one or more faculties
- Providing guidance on policies and procedures related to the student lifecycle
- Verifying qualifications for third parties and producing transcripts on request
- Supporting the Graduations & Prizes team and other teams within Student Lifecycle
- Offering specialist advice on administrative guidelines, processes, and policy
- Developing and maintaining detailed filing systems, spreadsheets, databases, websites, and other administrative systems
Requirements:
- Proven experience in an administrative role with a strong focus on customer service
- Advanced time management, organizational, and problem-solving skills, including meeting deadlines
- Well-developed interpersonal and written and verbal communication skills
- Able to work independently and as part of a team, making sound judgments when necessary
- Demonstrated ability to work effectively in a high-volume environment with variable workflow patterns
- Ability to solve problems and work with limited supervision
What We Offer:
- Superannuation contributions and leave loading payments
- Additional leave days over the end-of-year period
- Discounts and entitlements for retail, education, and fitness
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