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Patient Services Coordinator
1 month ago
Sydney Ultrasound for Women is a leading diagnostic ultrasound medical practice, dedicated to providing exceptional care to women at various stages of their lives. We are seeking a highly skilled Patient Services Coordinator to join our team.
Key Responsibilities- Triage incoming calls and emails with compassion and attention to detail
- Manage patient bookings and monitor clinic appointments with accuracy
- Provide general administrative support to the team, including data entry and record-keeping
- Deliver exceptional caring service to all patients, ensuring a positive experience
- Liaise with external healthcare professionals and their staff, maintaining effective communication
- Prepare consulting rooms and the clinic for the day, ensuring a smooth operation
- Support sonographers, sonologists, and genetic counsellors in their daily tasks
- Knowledge of medical terminology and administrative procedures
- Demonstrable experience in medical reception and administration, with a strong telephone manner
- Excellent computer and IT skills, with proficiency in Microsoft Office Suite
- Strong attention to detail and ability to multitask, with a willingness to learn and grow
- Ability to work cohesively within a multi-disciplinary team, with a commitment to the Monash IVF Group principles
Monash IVF Group is a renowned leader in reproductive health services, dedicated to advancing the delivery of care for contemporary lifestyles. We value our employees and provide a supportive and inclusive work environment.
