Department Supervisor

2 weeks ago

Canberra, ACT, Australia beBeeCareer Full time $60,000 - $80,000

About the Role:
We are seeking a highly skilled and passionate individual to join our team as an Apparel Department Supervisor. This role operates Sunday to Thursday with varying hours, requiring flexibility and adaptability. As a key member of our store management team, you will be responsible for leading your department in providing exceptional customer service to every JD customer.
The successful candidate will have a proven track record in driving sales results and maintaining merchandising & visual standards within their department. They will also be responsible for coaching and developing their team to deliver great in-store experiences. Some of the key responsibilities include:

  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a 'service over task' environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence
What We're Looking For:
2-3 years' experience within retail or like industry
You are passionate about creating an amazing service experience and culture for our customers
You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
You have excellent time management skills to ensure that daily priorities are executed in a timely manner Benefits:
Work with some of the best product and biggest sports fashion brands in the market
Referral bonus scheme
Training and development to evolve and shape your career
Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
Treat yourself with our attractive staff discount
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees

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