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Media Metadata Coordinator

1 month ago

Sydney, New South Wales, Australia SBS Full time

SBS is a unique and innovative media organisation, producing trusted content that inspires, supports and celebrates the diversity of our multicultural society.

The Content Discovery Specialist role exists within TV & Online Content Operations, providing information and materials to promote discoverability of our content across SBS On Demand, Viceland, Food, NITV, World Movies & WorldWatch.

The team works on delivering 5,000+ hours of programming per year with functions such as media delivery, classification, creative materials and descriptive metadata. If you enjoy streaming movies or shows, you'll be familiar with the work our team does.

This collaborative, customer-focused role involves sourcing and delivering required materials to bring programs to life for our audience, including artwork, scripts and subtitles, trailers. You will communicate with local & international Content Distribution partners daily.

As a central point of contact for pre-broadcast information, the Specialist keeps an eye on scheduling developments and anticipates internal clients' needs in ASPP (subtitling), On Demand, ALC, Publicity & Marketing. This role manages high volumes of information and communications, requiring organisation & communication skills.

The right candidate will have experience coordinating and delivering to deadline. Consistent and accurate metadata is crucial to support our digital content pipeline, and this role will involve researching, verifying and manually entering data into systems. The Specialist will work closely with TV & Online Content teams to ensure program metadata is complete and correct for all partners.

This role requires incumbents to have had two vaccinations with an approved Covid-19 vaccination in line with ATAGI guidelines, including booster shots. However, we have a medical exemption process in place.

We're looking for someone who is well-organised, detail-oriented, and has excellent written and verbal skills. You should be able to interact comfortably with colleagues in person and online.

You will have:

  • Customer service focus. Must be solutions-oriented with a positive attitude.
  • Able to communicate, problem-solve and prioritise multiple requests from across the business.
  • Attention to detail with ability to read, enter and check large volumes of data.
  • Computer literate, familiar with navigating websites and cloud-based applications for downloadable media delivery e.g. DropBox, Aspera, Media Shuttle.
  • Familiar with Microsoft Office, especially Excel.

The estimated salary for this position is $70,000 - $90,000 per annum, depending on your level of experience and qualifications.