Service Team Leader

1 week ago

Corowa, Australia beBeeLeadership Full time $100,000 - $120,000

Job Summary:

We are seeking a highly skilled and experienced Service Team Leader to join our team.

The ideal candidate will have strong leadership and technical skills, with the ability to develop and motivate a high-performing service team.

The role involves day-to-day management of the service department, scheduling and assigning work, and communicating with customers to deliver exceptional service.

Key Responsibilities:

  • Develop and implement effective service strategies to drive business growth and improve customer satisfaction
  • Lead and manage a team of technicians to ensure high-quality service delivery and meet productivity targets
  • Collaborate with other departments to identify opportunities for improvement and implement changes
  • Maintain accurate records and reports to track performance and make data-driven decisions

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Strong leadership and management skills, with experience in managing teams and developing staff
  • Technical expertise in mechanical or electrical repair, with knowledge of industry-standard practices and procedures
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to changing circumstances

Employee Benefits:

We offer a range of benefits to support your health, wellbeing, and career development, including:

  • A competitive salary and bonus structure
  • A comprehensive training program to enhance your skills and knowledge
  • A supportive and inclusive work environment
  • Opportunities for career progression and professional growth

Location:

This role is based at our Corowa dealership, where you will have the opportunity to work with a talented team of professionals and contribute to the success of our business.

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