Operational Leadership Professional

3 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,800
Job Opportunity:

A dynamic leadership role is available for a Customer Service Manager to lead and elevate client customer service operations.

About the Position:

We are seeking an experienced and skilled professional to oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces the client's reputation for excellence and expertise.

This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment.

The selected candidate will be responsible for leading a team dedicated to providing exceptional service to a knowledgeable B2B clientele, requiring a blend of people leadership, process improvement, and a deep understanding of customer needs in a technical industry.

Key Responsibilities & Expectations:
  • Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance, continuous improvement, and technical knowledge sharing.
  • Manage the full employee lifecycle for your team, including recruitment, onboarding, training, performance reviews, and professional development plans.
  • Provide daily direction, constructive feedback, and coaching to ensure your team is equipped to handle complex technical inquiries and provide accurate, expert advice.
Requirements & Qualifications:
  • A minimum of 1+ years of experience in a customer service management or team leadership role, preferably within the automotive, trade, or a related technical industry.
  • Proven Bachelor Degree or Equivalent.
  • Proven experience in developing and implementing customer service procedures, SLAs, and performance metrics.

  • Operational Leadership Position

    24 hours ago

    Brisbane, Queensland, Australia beBeeOperations Full time $199,999 - $231,999

    Director of Operations Role OverviewThe Director of Operations is a senior leadership position within an organization, responsible for overseeing the operational aspects and strategic planning.Leadership and Professional Obligations:Display high professional ethical conduct at all times, adhering to Australian Solicitor Conduct Rules (as amended) and other...

  • Operations Leadership Specialist

    22 hours ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $119,756 - $134,626

    Job Title: Operations Leadership SpecialistWe are seeking an experienced and skilled operations leadership specialist to lead our team in the Whitsunday region.This is an exciting opportunity for a seasoned professional to join our team and make a real impact on the community.The successful candidate will have strong leadership skills, excellent...

  • Retail Leadership Professional

    1 day ago

    Brisbane, Queensland, Australia beBeeOperations Full time $90,000 - $120,000

    Leadership Opportunity: Store Operations ManagerWe are seeking a seasoned retail professional to oversee and direct daily store operations.The ideal candidate will lead their team, fostering an environment of excellence and ensuring exceptional customer service is consistently delivered.Key Responsibilities:Collaborate with the Store Management team to drive...

  • Operational Leadership Role

    2 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $64,987

    Store Leadership OpportunityWe are seeking a highly skilled and experienced professional to join our retail team as an Assistant Store Manager.Requires experience in commercial, customer-centric supervisory/Assistant Store Manager role with large format, high-volume retail background.Strong commercial acumen and ability to support the Store Manager in...

  • Store Leadership Professional

    9 hours ago

    Brisbane, Queensland, Australia beBeeRetail Full time $70,000 - $90,000

    Assistant Store Manager\We are seeking a dedicated and passionate retail professional to lead our store team. As a key member of our leadership group, you will play a vital role in achieving business objectives and delivering exceptional customer experiences.\About the Role:\Customer Service: Drive a culture of excellence by creating a warm and engaging...

  • IT Operations Leadership Role

    2 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $130,000 - $170,000

    Job Title: IT Operations Leadership RoleWe are seeking an exceptional IT Operations Manager to oversee the day-to-day operations of our IT department. This exciting opportunity requires someone with experience in delivering high-quality IT services, managing outsourced partners, and aligning ICT initiatives with broader operational goals.This role involves...

  • Operations Leadership Position

    5 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $80,000 - $110,000

    Job DescriptionWe are seeking a motivated and dedicated leader to join our team as a PM Operations Supervisor. This is a key role that impacts the day-to-day operations at our Eagle Farm Depot.This position would suit a professional who demonstrates great leadership qualities, with a genuine care for team members and a willingness to facilitate their...

  • Operational Leadership Executive

    24 hours ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $200,000 - $250,000

    Operational Leadership RoleThis strategic position oversees the management of operational support functions, ensuring seamless service delivery and high-quality outcomes. Reporting to senior leadership, you will lead multi-disciplinary teams across various domains, driving organisational effectiveness and promoting a culture of collaboration and...

  • Strategic Leadership Professional

    4 days ago

    Brisbane, Queensland, Australia beBeeLeader Full time $120,000 - $180,000

    About the OrganisationJoin a nationally significant health organisation driving innovation, advocacy, and service delivery across Australia. Operating at the intersection of public health, policy, and community engagement, this organisation is known for its dynamic leadership, collaborative culture, and commitment to improving health outcomes.The Role:This...

  • Retail Leadership Professional

    1 day ago

    Brisbane, Queensland, Australia beBeeleadership Full time $80,000 - $150,000

    Store Leadership OpportunityWe are seeking a motivated and charismatic Store Manager to lead our team in creating an engaging retail experience. As a Store Manager, you will be responsible for empowering your team to achieve sales goals, promoting a customer-centric culture, and driving business growth.The ideal candidate will have excellent people skills, a...