Director of Venue Operations

2 weeks ago

Burwood, Victoria, Australia beBeeLeader Full time $110,000 - $140,000
Job Opportunity

An exciting career path has emerged for a seasoned professional to lead a diverse portfolio of venues. As an Operations Director, you will drive excellence across new project development, food and beverage innovation, events, and entertainment.

Your Impact

You will be the driving force behind operational excellence, team development, and guest experience across multiple venues. You will lead with purpose, elevate standards, and foster a culture of collaboration and high performance.

Key Responsibilities
  • Recruit and mentor Senior Leaders, activate succession plans, and lead a venue dedicated to training and upskilling.
  • Oversee labor planning, financial performance, and compliance across venues. Ensure teams are equipped to manage costs, rosters, and reporting with precision.
  • Champion world-class service, guide food and beverage strategy, and support entertainment and marketing initiatives aligned with brand and budget.
  • Conduct regular coaching, drive engagement through feedback and recognition, and ensure clarity in roles and growth pathways.
  • Partner with People & Culture to uphold HR procedures, WHS standards, and legal obligations across the portfolio.
Suitable Candidate
  • At least 3 years' experience in a group operations or precinct-level role, preferably within hospitality or entertainment.
  • Proven experience in training and development, ideally at a group level or within large-format venues.
  • Exceptional leadership capability – someone who lifts standards while lifting their team.
  • Strong product knowledge across food, beverage, and guest experience.
  • A hands-on, people-first approach with a passion for mentoring and operational excellence.

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