Hospitality Operations Manager

3 days ago


Burwood, Victoria, Australia beBeeExcellence Full time $110,000 - $130,000
Lead Operations Excellence

Join a dynamic team as we seek an experienced Area Manager to lead operational excellence across multiple venues. As the driving force behind our success, you'll be responsible for leading teams, developing talent, and delivering exceptional guest experiences.

Key Responsibilities
  • Leadership & Talent Development: Recruit, mentor, and develop senior leaders, activate succession plans, and drive a culture of collaboration and high performance.
  • Operational Excellence: Oversee labour planning, financial performance, and compliance across venues, ensuring teams are equipped to manage costs, rosters, and reporting with precision.
  • Guest Experience & Product: Champion world-class service, guide food and beverage strategy, and support entertainment and marketing initiatives aligned with our vision.
  • Performance & Culture: Conduct regular coaching, drive engagement through feedback and recognition, and ensure clarity in roles and growth pathways.
  • Compliance & Safety: Partner with our People & Culture team to uphold HR procedures, WHS standards, and legal obligations across the portfolio.
Requirements
  • 3+ years in a group operations or precinct-level role, ideally within hospitality or entertainment.
  • Proven experience in training and development, preferably at a group level or within large-format venues.
  • Exceptional leadership capability – someone who lifts standards while lifting their team.
  • Strong product knowledge across food, beverage, and guest experience.
  • A hands-on, people-first approach with a passion for mentoring and operational excellence.
What We Offer
  • Be part of a bold, growing company with a clear vision and exciting trajectory.
  • Influence the future of hospitality through innovation and leadership.
  • Work alongside passionate professionals in a culture that values creativity, accountability, and excellence.


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