Facilities Operations Specialist

Job Title: Facilities Operations Specialist

**Job Description:**

We are seeking a skilled and experienced Facilities Operations Specialist to join our team. In this role, you will be responsible for providing exceptional support to our facilities operations, ensuring the smooth day-to-day operation of our iconic Brisbane property.

The ideal candidate will have a proven track record in facilities management, with experience in managing maintenance tasks, coordinating with contractors, and ensuring compliance with relevant regulations.

You will work closely with our facilities manager to achieve full building and WHS compliance, and provide administrative support to ensure efficient day-to-day operations.

As a key member of our facilities team, you will contribute to the overall success of our business by providing high-quality service delivery and maintaining a positive and productive work environment.

**Key Responsibilities:**

• Be the first point of contact for general phone enquiries, office attendees, and general day-to-day office activities
• Coordinate and manage day-to-day maintenance tasks for common areas as directed by FM
• Assist FM with various matters, including contractor supervision, follow-up and review of quotes, special projects, and reporting
• Use FM software and induction systems for monitoring and management
• Ensure all contractors attending site are WHS compliant and inducted
• Coordinate provision of security access cards and keys to attending contractors and record into FM systems
• Daily monitor and maintain Facilities Management software, including scheduled maintenance calendar, service report obtainment & upload to FM Software, case management & digital document filing to server storage
• Be responsible for all hardcopy fire compliance documentation
• Show onsite diligence in identifying items of concern to be logged for case management
• Daily monitor the building management systems and report any findings to the FM
• Conduct regular site inspections on a daily, weekly, and monthly basis
• Assist FM to achieve full building and WHS compliance for the company and clients
• Promote a positive outlook when dealing with clients, stakeholders, building residents, trades, and services
• Direct all requests for technical assistance to FM staff members and be guided by FM for any response needed
• Be available for after-hour phone calls for remote management and coordination of onsite emergency events as needed
• Attend site for direct coordination of emergency works when required
• Fulfill other duties as required by facilities management staff and other department personnel

**Required Skills and Qualifications:**

To succeed in this role, you will need:

- Proven experience working within a property-related role such as facilities, building, property or strata management, some form of association with Real Estate, maybe a mechanical or some sort of trade background

- IT savvy/good computer skills as you will utilise various systems throughout your day

- Strong written and verbal communication

- Excellent problem-solving ability

- Passionate and driven individual who would also describe themselves as honest, loyal, reliable, and a positive team player

- Outstanding communication skills

- Qualifications in Facilities, Property, or Trade-related fields would be advantageous

- Current Drivers Licence

**Benefits:**

This is a Monday-to-Friday role, with no requirement for weekend work

A fantastic team who will take you under their wing and train you to be the best at what you do, enabling a growing career within our business

Excellent remuneration and benefits based on experience

This is a career role, not