Exceptional Client Service Professional

6 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000

Client Services Representative

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  • Key Responsibilities:
  • Greet clients and provide exceptional service to ensure a positive experience.
  • Register clients into the CRM system, manage data entry, and assist with other administrative tasks.
  • Direct clients to the appropriate consultant or department.
  • Handle incoming calls, providing basic information about products and services.
  • Maintain security and report any suspicious behavior.
  • Perform general clerical duties, including mail sorting and filing.
  • Ensure the reception area is tidy and well-stocked.

Requirements:

A graduate degree in any discipline and at least 2 years' experience working in a client-centric environment are essential for this role.

Intermediate to advanced Microsoft Office and Adobe skills are required, along with high organisational abilities and attention to detail.

Benefits of Working with Us:

Our company offers a unique work environment that empowers employees to take ownership of their tasks and responsibilities.

We value top talent, foster growth, and encourage open communication, creating a culture that supports employee development.

Why You'll Thrive in This Role:

You will be an excellent team player with strong customer service skills, able to build rapport and make clients feel heard.

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