
Excellent Community Liaison Opportunities Available
2 days ago
We are seeking a highly skilled and compassionate individual to provide exceptional customer service to our clients.
- Provide prompt and effective management of inbound calls from members of the community.
- Dispatch work orders in a timely manner to contractors for action.
- Manage urgent or high-priority work orders requiring fast attention.
The ideal candidate will be able to listen actively, demonstrate empathy, and maintain resilience when dealing with challenging calls.
About the Role:
- Full-time opportunity available Monday to Friday business hours.
- Based at Forrest ACT office with training available.
- Indigenous-identified position requiring applicants to be of Aboriginal or Torres Strait Islander descent.
Required Skills and Qualifications:
- Ability to listen and demonstrate empathy to customers.
- Keen and willing to learn and contribute to the team.
- Resilience when dealing with challenging calls.
Benefits:
- Opportunity to make a positive impact on local communities.
- Chance to work in a diverse and busy workplace.
- Training available for role development.
How to Apply:
Position Reference Number: Not Provided
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