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Client Experience Manager

2 weeks ago


Melbourne, Victoria, Australia Dell Technologies Full time

Our customers are reinventing their workplaces, and you could be a part of this exciting changing world at Dell Technologies. We are at an inflection point where technologies like AI and automation are enabling and driving human progress at an accelerated pace.

About the Role

You will be responsible for driving the Client Solutions and AI strategy and developing the relationships and sales strategy to best support our customers. The role will include engaging with both existing retention accounts as well as exciting new pursuits of acquisition customers.

Your success will drive revenue growth, increase our Client Solutions share, and provide thought leadership to ensure our customers' overall experience is extraordinary.

  1. You will build strong senior-level relationships broadly within customer organizations.
  2. Provide insight and thought leadership to solve business problems and create new opportunities.
  3. Focusing on Workforce Transformation needs, you will bring expertise from our world-class Client device portfolio, Software, Security, and Services.
  4. You will coordinate with multiple stakeholders to align sales strategy and resources to meet customer expectations.