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Client Experience Director

3 weeks ago

Melbourne, Victoria, Australia at Full time

About You

To be successful in this role, you will need to have:

  • Demonstrated prior experience managing and developing people within the Financial Service industry.
  • Exceptional interpersonal, written and verbal communications.
  • In-depth knowledge of client touch points, competitors and industry trends.
  • Demonstrated strong service ethic, while achieving goals and targets under pressure.
  • Strong problem-solving & decision-making capability.
  • Ability to consider service and process enhancements & manage through to completion with a strong change management focus.
  • Ability to work autonomously and within a dynamic team environment.
  • Sound business judgement and financial acumen.