Control Room Team Leader

4 weeks ago

City of Cockburn, Australia ATCO Gas Australia Full time
About the Role

We are seeking a highly skilled and experienced Control Room Team Leader to join our team at ATCO Gas Australia. As a key member of our operations team, you will be responsible for overseeing the daily operations of our control room, coordinating the dispatch of field crews, and ensuring the safe and efficient operation of our gas network.

Key Responsibilities
  • Oversee the team's daily operations and manage a 24/7 control room
  • Coordinate the dispatch of field crews in response to gas faults, incidents, or emergencies
  • Act as the primary point of contact for team members, focusing on task assignments and providing team support
  • Set and implement team goals and objectives in alignment with overall operational requirements
  • Manage roster rotations, planned and unplanned leave, overtime, and timesheets
  • Provide emergency leave coverage as necessary to maintain operational continuity
  • Assess the training needs of team members and support their skill development
  • Implement the disaster recovery plan during systems outages and other emergency events
  • Coordinate responses to severe weather events and ensure timely reactive fault and emergency responses
  • Provide detailed summaries and escalations of significant incidents to the Executive Management Team
Requirements
  • Certificate IV or higher in the relevant functional area (preferred)
  • Demonstrated expertise in building strong, collaborative relationships with internal and external stakeholders
  • Experience in MS Office (Excel), SAP, LANTIS, Neon, Mitel, Operator Console, Field Mobility (m Drover), and Power BI
What We Offer

At ATCO Gas Australia, we offer a dynamic and inclusive work environment that fosters innovation, collaboration, and personal growth. We are committed to your professional development and offer a range of benefits, including salary packaging, Employee Assistance Programs, and paid parental leave.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require adjustments to the recruitment process, please let us know.

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