Restaurant Operations Manager

2 days ago


Rockhampton Regional, Australia Burger Urge Full time
About Burger Urge

Burger Urge is a fast-growing and dynamic restaurant chain with a passion for delivering exceptional customer experiences. We are committed to making burgers the way they should be, using premium local ingredients for our delicious, classic, and on-trend recipes.

The Role

We are seeking an experienced and hands-on Restaurant Operations Manager who is committed to driving a positive workplace culture and delivering exceptional customer service. The ideal candidate will have a minimum of 3 years of experience in restaurant or hospitality management and a proven track record of motivating and leading teams to deliver exceptional customer experiences.

Key Responsibilities
  • Manage day-to-day operations, including inventory management, staffing, and customer service
  • Ensure the restaurant is always clean, tidy, and well-maintained
  • Build and maintain excellent relationships with suppliers and partners
  • Develop and implement strategies to drive sales and increase revenue
  • Monitor and analyze sales and financial data to make informed business decisions
  • Create and maintain a positive workplace culture that fosters teamwork and collaboration
  • Recruit, train, and develop team members to deliver exceptional customer experiences and meet business objectives
  • Ensure compliance with health and safety regulations and company policies and procedures
Burger Urge Perks
  • Generous employee discount on all menu items and merchandise
  • Growing company with expanding roles and promotion pathways
  • Strong market position within the industry with ongoing job security assured
  • Burger Urge is a creative brand in the industry today, which flows into our operating structure and management processes
  • Open to VISA candidates available for full-time work hours
  • Potential sponsorship opportunities after successfully completing the probationary period


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