Retail Operations Manager
3 days ago
We're seeking an experienced Retail Operations Manager to lead our team in delivering exceptional customer experiences. Your mission is to foster a culture of high performance, drive operational excellence, and contribute to the company's growth and profitability.
Job Responsibilities- Provide inspirational leadership and drive positive engagement to build a culture of high performance for our amazing people.
- Develop, coach & mentor your team in delivering exceptional customer experiences each & every time.
- Lead your team in operational excellence by executing the company strategy & contributing towards the organisation's growth & profitability.
You will succeed in this role if you have:
- Ambition to drive the highest level of results through coaching, mentoring & integrity.
- Innate ability in crafting a welcoming & highly energised atmosphere of togetherness for our customers & team.
- An encouraging leader who can optimally prioritise time to improve results, handle customer outcomes and business expectations.
- Competitive remuneration package – starting salary between $80,000 - $120,000 OTE plus super.
- Discounts on Optus products & services ($80 per month + 25% discount on all plans)
- Unlock additional benefits to over retailers Australia-wide including Iconic, Mimco, Estée Lauder & Nine West
- Access to professional development, training & mentoring opportunities offered through our exclusive OptusU Capability Institute
- Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women
- Connect with what matters – 1 additional paid 'Connected' day annually for health, well-being, celebrating important family celebrations
- Access to 14 weeks paid parental leave, paid volunteer leave & gender affirmation leave
- Flexible working arrangements – talk to us about how this role could be flexible for you
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