Retail Store Operations Manager

3 days ago

Noble Park, Victoria, Australia The Salvation Army Full time

About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the Job

We are seeking an enthusiastic individual who loves retail, loves a challenge, and loves waking up each day with a passion for making a difference.

You will be assisting the store manager with;

  • Leading, growing and developing a team of paid employees and volunteers;
  • Ensuring extraordinary customer service is provided every day, in every interaction;
  • Embedding exceptional operational and visual merchandise standards;
  • Role-modelling a 'safety first' culture in our stores;
  • Planning and managing the financial performance of the store;
  • Building and supporting the volunteer workforce and engaging with the local community.

About You

Previous experience in a similar industry, while highly regarded, is not essential. What is essential is your passion and a proven ability to deliver outstanding results in a complex and rewarding retail environment.

You will be a highly energetic hands-on individual and will bring your proven track record in providing extraordinary customer service to the role.

Importantly, as someone known for your integrity, you will also be comfortable aligning to The Salvation Army Mission and Values to positively support and impact the lives of others through your career contribution.

What We Offer

In return, we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging;
  • Financial, retail and lifestyle discounts and benefits;
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members;
  • Staff store discount (Salvos Stores)
  • Chaplaincy services

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