Health Insurance Solutions Manager

1 month ago

Brisbane, Queensland, Australia Aon Full time
About the Role

This is an exciting opportunity to join Aon's Health & Benefits team as a Client Relationship Manager for Private Health Insurance. As a key member of our team, you will be responsible for managing and growing a portfolio of Health & Benefits clients by delivering Private Health Insurance solutions that meet agreed client outcomes.

Key Responsibilities
  • Manage a portfolio of Health & Benefits clients, providing exceptional service and support to ensure client satisfaction and retention.
  • Grow existing book of business through internal and external new business prospecting, identifying opportunities to expand our services and increase revenue.
  • Engage and negotiate with Life insurance markets to secure the best possible outcomes for our clients.
  • Utilize data and analytics to provide insights to clients and support marketing strategies across Life Insurance, driving business growth and improving client outcomes.
  • Manage a portfolio of large national and multi-national clients, developing and executing service plans to deliver superior client outcomes.
  • Work closely and collaboratively with peers in the application of subject matter expertise, sharing knowledge and best practices to drive business success.
  • Design and execute service plans to deliver superior client outcomes, ensuring the service plan offering aligns to client needs and expectations.
  • Facilitate strategic claim reviews to ensure the best outcomes for all parties, resolving complex issues and finding innovative solutions.
  • Develop appropriate solutions to meet client needs, resulting in improved client outcomes and retention.
  • Work collaboratively with national colleagues to build best-in-class solutions for Aon clients, driving business growth and improving client satisfaction.
About Aon

Aon's Health & Benefits team is part of Human Capital Solutions, Australia's leader in helping organisations attract, retain, protect, and sustain the workforce they need to deliver on their business strategy. By addressing people risk through data-driven insights and quality advice, Human Capital helps clients make better decisions about their most important asset – their people.

What We Offer

In addition to our comprehensive benefits package, we encourage a diverse workforce and offer a range of flexible working arrangements to support work-life balance. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We also offer two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself.

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