Healthcare Administrative Support Specialist

7 days ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $80,000
Administrative Support Specialist

We are seeking a motivated and efficient Administrative Support Specialist to join our team in Adelaide. This is an excellent opportunity for individuals who share our commitment to delivering exceptional patient outcomes.

The ideal candidate will provide administrative support while maintaining professionalism, empathy, and friendliness in a dynamic environment.

The role involves working in a fast-paced setting with customer satisfaction as the top priority, providing excellent face-to-face and phone-based customer service, and adapting to an environment with ongoing changes and competing priorities.

Main Responsibilities:

  • Book and confirm patient appointments and consultations.
  • Process billing and receipting at appointment time.
  • Accurately complete relevant paperwork, including data entry.
  • Ensure the smooth operation of the clinic.
  • Continuously liaise with the team to optimize processes.
  • Manage patient records and filing of patient notes.

Required Skills and Qualifications:

  • Prior experience in the medical industry.
  • Ability to learn new systems and applications for managing patient and doctor requests.
  • Strong communication skills and ability to provide ongoing patient care and customer service.
  • Previous experience working individually or as part of a team.
  • Familiarity with patient billing systems and related Medicare mechanisms.
  • Exceptional phone manner and ability to handle high volumes of patient inquiries.
  • High attention to detail and excellent organizational skills.
  • Flexibility with approach to work and ability to adapt in a fast-paced environment.

Benefits:

  • Opportunity to own your development and learn every day.
  • Thriving close-knit culture and communities.
  • Range of benefits available, including Qantas membership discount, gym membership discount, 12 weeks paid parental leave, and Bupa discount.
  • The opportunity to work in a fast-paced, high-performing, and agile working culture.
  • All employees and their family members have access to free confidential support.
  • Free access to thousands of LinkedIn training courses.

About Our Organization:

  • We comprise over 1,300 highly trained healthcare professionals and support staff designing innovative treatments and care for people with cancer.
  • We aim to build a culture of care that is patient-focused and performance-driven.
  • We strive to make a profound human impact and make great things happen together.

COVID-19 Vaccination Requirement:

  • In line with the Public Health Order, all employees are required to be fully vaccinated for COVID-19.
  • To be eligible for consideration, all recruits must provide evidence against COVID-19 prior to appointment.

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