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Customer Service Representative
2 months ago
As a Customer Service Advisor at St George, you will be the face of our organization, working in-branch to help our customers achieve their financial goals. You will be responsible for understanding their individual needs and circumstances, and delivering a tailored solution that clearly offers the most value for them.
Key Responsibilities- Provide exceptional customer service to our customers, fostering great relationships and exceeding their expectations.
- Work collaboratively with our team to identify and pursue new business opportunities, including wealth, insurance, home loan, and small business lending.
- Develop and maintain a deep understanding of our products and services, and use this knowledge to provide expert advice to our customers.
We offer a supportive culture and a collaborative work environment, where you will have the opportunity to develop your skills and career. You will be part of a team that values diversity and flexibility, and champions inclusion. We also offer a range of employee benefits, including competitive remuneration, flexible working arrangements, and access to training and development opportunities.
RequirementsTo be successful in this role, you will need to have experience in customer service, a solid track record of meeting sales targets, and the ability to communicate clearly and confidently with our customers. You will also need to be able to work in a team environment, and be passionate about delivering exceptional customer service.
Why Join Us?At St George, we are committed to creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email us.
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