Automotive Service Professional
4 days ago
Service Advisor Opportunity
We are seeking a skilled Service Advisor to join our team at a well-established automotive dealership in the south-eastern suburbs of Melbourne. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our service department.
Key Responsibilities:
- Greet customers and assess their service needs
- Communicate effectively with technicians to diagnose and repair vehicles
- Provide accurate cost estimates and prioritize repairs
- Follow up with customers on the status of their vehicles
- Build strong relationships with customers and maintain customer satisfaction
Requirements:
- Proven experience as a Service Advisor in the automotive industry
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer proficiency
About Us:
We are a close-knit, long-standing team dedicated to supporting our employees and delivering exceptional customer service. Our dealership has been in operations for over 20 years and has a strong reputation in the community.
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