Airport Hospitality Operations Manager
5 days ago
We are seeking a seasoned hospitality professional to oversee the seamless delivery of services in our airport lounges. As an Airport Hospitality Operations Manager, you will be responsible for managing lounge services, ensuring high standards are met, and acting as liaison between Compass Group and clients.
Key Responsibilities:- Manage daily operations, overseeing all staff to ensure exceptional service delivery
- Act as key point of contact between Compass Group and clients, resolving any issues or concerns in a timely manner
- Assign tasks and supervise supervisors and team leaders to guarantee smooth service delivery
- Collaborate with Key Account manager on rostering, stock control, and other operational aspects
The ideal candidate will possess:
Essential Skills:- Excellent organizational skills and attention to detail
- Punctuality, reliability, and trustworthiness
- Safety mindset and well-groomed appearance
- Strong communication skills, high energy, and goal-oriented focus
In this role, you will have the opportunity to work in a dynamic team environment, fostering your development and growth in the exciting world of aviation. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
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