Quality Assurance Specialist
1 month ago
About Us
Techtronic Industries (TTI) is a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. Our brands, including MILWAUKEE, RYOBI, AEG, VAX, and more, are recognized globally for their deep heritage, superior quality, outstanding performance, and compelling innovation.
We consistently deliver exciting new products that enhance customer satisfaction and productivity through our ongoing commitment to cordless technology, innovation, and strong customer partnerships. In addition to an exciting and challenging role, we provide:
Competitive Remuneration Package
A competitive salary package of approximately $80,000-$100,000 per year, depending on experience.
Job Description
As a Quality Assurance Specialist - Consumer Products, you will be responsible for ensuring the highest quality standards are met in our consumer products. Your key duties will include:
- Conducting visual, physical, and testing inspections of incoming products from CPT, OPE, FC, and accessories.
- Utilizing measurement tools, testing tools, and techniques to assess quality specifications.
- Documenting inspection results, test results, and non-conformances according to IQC procedures.
- Preparing detailed reports on findings and communicating them to relevant stakeholders.
- Developing new product inspection test plans.
- Resolving any quality-related issues that arise during inspections and facilitating communication with relevant departments—QA, Engineering, PM, and the Asia teams—while advocating for a final decision on the handling of the shipment.
- Assisting the Quality and Engineering teams with quality issues and non-conformities by identifying root causes and documenting findings.
- Working closely with local warehousing teams such as inbounds, inventory, storage teams to support IQC operations.
- Identifying opportunities for process improvements and waste reduction in rework activities.
- Designing and implementing process improvements, equipment modifications, and layout changes to enhance productivity.
- Developing and maintaining process documentation, including work instructions and standard operating procedures (SOPs).
- Ensuring compliance with occupational health and safety (OH&S) regulations and standards.
Required Skills and Qualifications
To be successful in this role, you will need:
- TAFE qualified or B-grade electrician licensed and/or relevant industry experience.
- Appliance electrical testing license is an advantage but not essential.
- Product knowledge of power tools, garden tools, and home appliances.
- Strong hands-on skills to pull apart products, conduct analysis, and assemble them back.
- Comfortable using basic testing equipment/tools such as multi-meters, power meters, etc.
- Strong communication skills – both written and verbal.
- Computer literacy, good Excel skills are an advantage.
- Ability to demonstrate initiative.
- Solid time management and attention to detail.
- Ability to be a team player, as well as work autonomously.
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