Lead AOD Services Manager

1 day ago


Rowes Bay, Queensland, Australia The Salvation Army Full time
Exceptional Opportunity to Make a Real Difference

We are seeking an exceptional AOD Team Leader to provide leadership and oversee complex case management activities at our Townsville RSC. This role involves assessment and referral, education and support, which delivers a comprehensive client-focused service.

The ideal candidate will have knowledge of or experience in drug and alcohol service provision, tertiary qualifications in Community Services or Social Work, and extensive relevant experience. They will also possess excellent planning, organisational, problem-solving, and evaluation skills, as well as the ability to deal with unpredictable situations and behaviour.

Key Responsibilities:
  • Monitor the performance of and provide support to therapeutic staff to deliver quality services, in line with TSA and Recovery Services policy and procedure.
  • Provides leadership for team activities and attends staff meetings.
  • Demonstrates a supportive approach to other staff members and addresses performance or conduct issues as required.
  • In consultation with management, identifies and implements service delivery improvements.
  • Assists with the development of policy and procedure.
  • Supports management and other staff in accreditation and quality assurance processes.
What We Offer:

This is a permanent, full-time position located in Townsville, QLD. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Level 6 Award. As a registered NFP, we offer our eligible employees real and meaningful benefits such as salary packaging, flexible working conditions, health and fitness discounts, paid parental leave, purchase leave scheme, volunteer leave, employee assistance program, career development opportunities, and an inclusive culture of dedicated team members.

Salary: $95,000 - $105,000 per annum, depending on experience.


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