Technical Sales Support Specialist

2 weeks ago


Brisbane, Queensland, Australia Allan Hall Business Advisors Full time
About the Role

We are seeking a highly motivated and tech-savvy individual to join our team as a Technical Sales Support Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Provide technical support and guidance to customers on electronic security systems, including access control, intrusion alarms, CCTV, and IP camera systems.
  • Engage with customers to understand their needs and provide tailored solutions to meet their requirements.
  • Work closely with the sales team to identify upsell opportunities and drive additional sales.
  • Assist with system design, installation, troubleshooting, and warranty repairs.
  • Process orders, manage stock control, and perform other warehouse duties as needed.
What You'll Get
  • The opportunity to be part of a growth story and help shape the success of a new store launch.
  • Ongoing training and support to grow your technical skills and work with industry-leading brands.
  • The chance to join a winning team that is customer-driven, tech-focused, and ready to dominate the market.
About You
  • You have a passion for technology and a basic understanding of IP and networking principles.
  • You are a people person who thrives in customer-facing roles and builds strong, lasting relationships.
  • You are self-motivated, take initiative, and don't wait for direction.
  • You are a problem-solver who can think on your feet and come up with creative solutions.
  • Previous experience in tech sales support within the Security or IT industry is a plus.


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