Technical Sales Support Specialist

3 weeks ago


Brisbane, Queensland, Australia Allan Hall Business Advisors Full time
About the Role

We are seeking a highly motivated and tech-savvy individual to join our team as a Technical Sales Support Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Work with electronic security systems, including access control, intrusion alarms, CCTV, and IP camera systems.
  • Engage and support customers, recommending tailored solutions and providing pre- and post-sales technical support.
  • Lead customer success by assisting with system design, installation, troubleshooting, and warranty repairs.
  • Drive additional sales by identifying upsell opportunities and supporting the sales team at the trade counter.
  • Own the process, quoting, processing orders, and assisting with stock control, packing, and other warehouse duties when needed.
What You'll Get
  • Be part of a growth story, helping shape the success of a new store launch and setting a new industry standard.
  • Build your future with ongoing training and support, growing your technical skills while working with industry-leading brands.
  • Join a winning team, driven by customer satisfaction, technical expertise, and a passion for innovation.
About You
  • A people person, thriving in customer-facing roles and building strong, lasting relationships.
  • Self-motivated, taking initiative and not waiting for direction.
  • Tech-curious, passionate about technology, with a basic understanding of IP and networking principles.
  • Problem-solver, able to think on your feet, ask the right questions, and come up with creative solutions.
  • Experienced (desirable), with previous experience in tech sales support within the Security or IT industry.


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