Business Banking Solutions Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerBanking Full time $80,000 - $99,000

Job Overview:

We are seeking a Customer Banking Specialist to join our Coonamble Branch team. This is an exciting opportunity for a motivated and customer-focused individual to deliver exceptional banking experiences to our customers.

The ideal candidate will have strong communication skills, be able to articulate financial terms in a clear way, and possess the ability to ask the right questions and find solutions that meet our customers' needs.

Key Responsibilities:
  • Have in-depth conversations with customers about their overall banking needs, including Home Loans, Business Banking & Financial Advice
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes
  • Provide options for customers through education and demonstration of our in-branch technology and digital banking options
  • Problem solve and provide effective solutions while championing our processes and procedures
Required Skills and Qualifications:
  • Proven experience delivering exceptional customer service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills and the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
  • Ability to work in a busy, commercial and driven retail environment while seeing the big picture for customers and providing them with holistic solutions
Benefits:

As a member of our team, you'll help customers make informed financial decisions to achieve their goals. You'll be part of a community that supports you professionally and personally, every step of the way.

Others:

At our organization, we're committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples. We're aware of some accessibility issues on this site and want to make finding your dream job as easy as possible. If you require additional support, please contact us.

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