Service Excellence Representative
7 days ago
- Deliver effective store administration, including cash handling, banking integrity, and multi-channel fulfillment.
- Manage telephone inquiries, marketing activities, and controllable expenses.
- Contribute to financial performance through inventory management and expense control.
- Resolve customer complaints and queries effectively.
- Improve sales skills and product knowledge through online platforms and development opportunities.
Candidate must possess excellent communication and interpersonal skills, with ability to work in a fast-paced environment.
Must be able to demonstrate self-awareness, drive results, and customer focus.
Benefits- Fantastic discounts across the JB Hi-Fi Group, including VIP supplier pricing and promotions.
- 12 weeks paid parental leave and hybrid working models for eligible roles.
- Employee Assistance Program and a Helping Hands workplace giving program.
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