Heart Valve Territory Specialist

Careers That Change Lives

This role is a pivotal part of shaping and executing business plans to achieve sales revenue and market share targets. The Structural Heart Business is one of the fastest-growing industries, helping patients worldwide with valve replacement.

The Structural Heart operating unit offers minimally invasive approaches to restore proper structure and function of the heart valves. We focus on transcatheter replacement of the four heart valves – Aortic Heart Valve, Pulmonic, Mitral, and Tricuspid.

A Day in the Life of a Territory Manager, Structural Heart

In this position, you will have responsibility for achieving sales revenue targets for a specified territory, providing complete account management within that territory, and practicing professional and effective territory management in terms of organization, technical expertise, administration, inventory management, and expense planning and control.

You will work with the team to promote and sell defined products and services to key specialists and technical staff, establishing relationships with implanters and all clinical stakeholders, acting as the primary liaison and preferred partner for patient care.

You will understand the clinical and service needs of customers and provide high-level clinical service and technical support while seeking efficiency.

Key responsibilities include:

• Working with the team to achieve sales revenue and share targets
• Establishing relationships with implanters and clinical stakeholders
• Providing clinical case support in hybrid theatres and cardiac cath labs
• Pre-case planning via review of CT angiograms using 3mensio planning software
• Playing a lead role in quarterly business reviews (QBRs)
• Building awareness and access key influencers, hospital stakeholders, and leveraging relationships to execute on account strategies
• Proactively managing case coverage requirements
• Supporting sales activities by assisting in presentations to healthcare professionals
• Practicing effective communication by feeding back information regarding commercial and clinical opportunities and intelligence

This role requires a bachelor's degree and minimum of 3 years of relevant experience and working knowledge of company products and services. Preferred qualifications include:

• Bachelor's degree/tertiary qualifications in nursing, general science, business degree, or similar
• 3-5 years of sales experience in the healthcare industry; Cardiac Catheter Lab experience highly regarded
• Comprehensive clinical and technical knowledge including clinical papers, asking skillful questions
• Comprehensive knowledge of account planning, territory management, and forecasting
• Adoption of consultative selling strategies: excellence in planning, execution, and evaluation of sales calls
• Advanced negotiation skills: works to facilitate negotiations involving other businesses
• Strong clinical and business relationships with customers
• Advanced understanding of internal workings of hospital labs/theatres/departments e.g., purchasing, consignment, clinics, patient and implant scheduling, and key influencers
• Computer literacy including sound knowledge of the MS Office suite of software; maintain a valid driver's license

We recognize the personal worth of employees by providing an employment framework allowing personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

Our employees have access to benefits such as health and wellness allowance, online health and wellness training resources, employee resource groups, and professional training and development at all levels.