Business Control Manager

4 days ago


Sydney, New South Wales, Australia ING Bank N.V. Full time
About the Role

We are seeking a highly skilled Business Control Manager - Third Party Risk Specialist to join our team at ING Bank N.V. As a key member of our Retail business, you will play a critical part in creating and maintaining effective working relationships with Retail suppliers and third parties.

Key Responsibilities
  • Support Retail teams in the selection, procurement, and onboarding of new suppliers and third parties, ensuring compliance with Procurement requirements, processes, and policies.
  • Establish and implement supplier management frameworks and processes, ensuring consistency, strong documentation, data quality, and efficiency.
  • Design and complete contract audits and supplier controls, overseeing performance against contractual SLAs and obligations.
  • Support Retail relationship owners in the management of contracts, including reviews and renewal activities, in collaboration with Procurement.
  • Identify and assess supplier and third-party risks, working with Retail and Operations teams to help our business manage continuity risk.
Requirements
  • Understanding of key regulatory and compliance regimes associated with sourcing and supplier management, including CPS231, CPS234, CPS232, Modern Slavery Act, Payment Times Reporting Act, and APS222.
  • Sound knowledge of retail banking systems and business processes.
  • 8+ years' experience in a Retail Banking/Financial Services or related environment, with a focus on supplier risk, vendor management, or procurement.
  • Strong communication skills, both written and oral, with the ability to develop and present complex information.
  • Excellent work planning and organizational skills, with the ability to manage multiple priorities and deadlines.
  • Advanced stakeholder management and influencing skills, with the ability to work effectively across a range of levels of senior management.
What We Offer
  • Discounted ING Health Insurance.
  • An additional Rest Day to support your wellbeing.
  • An IMPACT day to volunteer on an approved sustainability activity.


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