
Fulfilment Data Analyst
2 days ago
We're seeking a data-driven professional to join our team and contribute to creating a more connected future. Our organisation is passionate about bringing people together through our portfolio of brands, products and services.
Key Responsibilities
- Transform data insights into actionable strategies that drive business growth and improve customer outcomes.
- Play a key role in planning all phases of project execution to ensure robust plans and effective operational aspects.
- Develop and maintain an operational scorecard, providing coordinated daily, weekly, and monthly reporting & insights to enhance team, network, and customer performance.
- Proactively identify initiatives and work with leadership to build strategies that fuel growth in e-commerce operations.
- Custodian of fulfilment data, including product range availability, productivity, efficiency, and customer experience metrics.
- Support the development and tracking of improvement initiatives, highlighting risks and opportunities throughout the initiative life cycle.
- Influence positive outcomes by communicating analytical insights to key stakeholders within the organisation.
- Advocate for key operational metrics across logistics and draw on insights which lead to meaningful action.
- Partner with leadership to develop strategic analysis that identifies further growth opportunities and customer options.
- Understand and communicate volume forecasts, actual volume performance, and impact across operational performance and costs.
- Partner with the finance team to contribute to commercial performance commentary.
- Actively participate in logistics and delivery analytics guild, leveraging best practice reporting and automation principles and AI tools available in the market.
Requirements
- Minimum 3 years of relevant experience as an analyst.
- Proficient with MS Excel/Google Sheets.
- Proficient with MS Powerpoint/Google Slides.
- SQL skills, building queries extracting data from databases.
- Fulfilment and/or supply chain exposure will be well regarded.
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