Assistant Manager

2 weeks ago

Double Bay, New South Wales, Australia Solotel Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Solotel. As a key member of our management team, you will be responsible for leading our staff and ensuring that our customers receive an exceptional experience.

Key Responsibilities
  • Manage the day-to-day operations of the venue, including opening and closing procedures, staff management, and customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and drive revenue growth.
  • Train and develop staff to ensure they have the skills and knowledge to provide excellent customer service.
  • Monitor and control costs, including labor, inventory, and supplies.
Requirements
  • Proven experience as an Assistant Manager in a similar industry, preferably in a pub or restaurant setting.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • 50% F&B discounts across 26 businesses in the Solotel portfolio.
  • State of the art training programs to get you where you want to go.
About Solotel

Solotel is a family of venues that live our values of enabling growth, creating unity, and cultivating creativity. We are committed to fostering a diverse and inclusive culture, and we encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

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